Frequently Asked Questions

This Agreement was last modified on 24 October 2020.

How do I place offline order?

Call us 0420 753 531
Email us
Fill out an online enquiry/booking form

Once you have checked out our menus, in order to best help you with an accurate quote we will need to ask a few questions which we can do over the phone, email, online form or in person if you wish.

Is your food halal?

Yes, our meat and food are all halal.

Do you do event setups?

Yes, all our catering food is beautifully set up. We provide all the wood/white accessories and props. Customer provides tables. The food is beautifully decorated to impress.

How much food do I need to order?

This depends on a few factors including the occasion, time and duration of the function, whether the guests are big or small eaters and your budget.

Make sure you have the right amount and variety for your intended function.

How soon do I need to book and give final numbers?

For buffet and service events, we require final numbers 12 days prior to the function. For platters and finger food drop off we require 7 days prior.

We will do our best to accommodate any late/last minute bookings as we understand some things are not planned.

What if I need to cancel my booking?

If a cancellation is made less than 7 days prior, customer may be liable for 50% of the total cost.

Will you deliver the food to us?

Yes all of our food is delivered to you. A delivery fee will apply to your area.

Do I need to pay a deposit?

A 20% deposit is required to secure your booking. And full payment is required 7 days prior.

How do I pay?

You can easily pay your bill online. Please ask for our bank details. We also accept cash or Visa/MasterCard payment.